I've never been to a casino with such rude staff. Gotta keep ya awake so they can continue draining your money. With 10 million profit a yr you'd think they'd spring for a call sign Nope Just ridiculous Greedy casino will charge and over-charge everything except soda and coffee. and added a gas station and convenience store in its second year. Heaven forbid they not answer they just yell even louder. The recognition celebration event was held at the ilani Resort. as a security officer you will learn every situation you will be put in will require a supervisor and that as a security officer your say has little meaning, not to mention the lack of supervisors because of short staffing and generally no one being promoted from dual rate to full supervisor. Then, less than three years ago, the tribe opened the ilani Resort and Casino near Ridgefield, which has contributed to improved health care and housing for many of the tribe’s 4,200 enrolled members. you will also find that security really doesn't have any real control over situations and that we really cant do anything besides stand and watch something happen. they also state there is plenty of room to grow inside security with having outside patrol and dispatch to go into, but neither have any incentive to actually go from being a normal officer to a dispatcher or outside patrol trained. in the interview process and orientation you will be told that climbing the ladder is easy and happens often for people, but this is actually highly unlikely as promotions are few and far between. Putting this out there for anyone possibly interested in applying to the security department please be aware that you will be undervalued by upper management and Absurdly underpaid compared to other casinos security officers and dispatchers, they will throw a barrage of promises that mean nothing in the long run.
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